1What types of services do you offer?
We offer a variety of services, including:
Our goal is to provide comprehensive solutions for
residential and
commercial properties in the
Austin area.
2How do I schedule a service?
You can easily schedule a service by:
We’ll get back to you as soon as possible to discuss your needs and set up an appointment.
3What areas do you serve?
We are based in
Austin, Texas, and we offer our services nationwide. Whether you need cleaning,
organizing, or
junk removal, we’re here to help within our service area.
4How much do your services cost?
Our pricing depends on the specific service and the size of the job. We offer free consultations and provide transparent pricing with no hidden fees. We’ll give you an upfront estimate based on your needs and the scope of the work.
For more details, contact us for a customized quote.
5Do I need to be home for the service?
While it’s not necessary for you to be home, we do recommend it for certain services, especially for organizing, downsizing where we may need your input to make decisions. However, for services like estate sales, junk removal or clean-outs, we can often handle everything while you’re away.
If you’re unable to be home, we’ll arrange a time that works for you and make sure the job is done to your satisfaction.
6Are your cleaning products eco-friendly?
Yes! At The Clutter Cleaners, we are committed to using eco-friendly cleaning products whenever possible. We prioritize sustainable practices and ensure that all products used in your home or office are safe for both the environment and the people in your space.
7Do you offer same-day or emergency services?
We offer same-day services for certain jobs, depending on availability. If you have an urgent need, please call us as soon as possible, and we’ll do our best to accommodate you.
8Can you help with hoarding situations?
Yes, we specialize in
hoarding cleanup and provide compassionate, non-judgmental assistance to help individuals dealing with hoarding disorder. Our team works with care, ensuring the process is handled with respect and discretion.
9Do I need to sort through my items before you arrive?
You do not need to sort through your items beforehand unless it's a
downsizing or
estate sale service where sorting is part of the process. In those instances, its important to separate what your keeping from what your letting go of. For most services, we can help you with sorting,
organizing, and making decisions about what to keep or discard.
10Can I schedule a service for a commercial property?
Yes, we provide
commercial property clean-out services, including for
offices,
warehouses, storefronts, and other business spaces. We can help businesses with
junk removal,
organizing, and cleaning to ensure a functional and professional environment.
11What happens to the items you remove?
We make every effort to donate or recycle items whenever possible. Any items that cannot be donated are properly disposed of in an eco-friendly way. Our goal is to reduce waste and support the community through donations.
12How can I pay for the services?
We accept a variety of payment methods, including credit cards, debit cards, and cash. Payment details will be provided after we give you an estimate for the service.
